MLINO-MONT DOO Bogatić (hereinafter referred to as “MLINO-MONT”, “we”, “us” or the “data controller”) respects your privacy and is committed to protecting the personal data you entrust to us. This Privacy Policy explains what data we collect through our website, how we use, store and protect it in accordance with the Law on Personal Data Protection of the Republic of Serbia and the General Data Protection Regulation (GDPR).

1. Data controller

The controller of your personal data is:

• Company name: MLINO-MONT DOO Bogatić
• Address: Narodnog Fronta 86, 15350 Bogatić, Serbia
• Email: office@mlinomont.rs
• Phone: +381 (0)15 7786 894

2. What data do we collect and for what purposes?

A) Inquiries and contact forms on the website

When you complete a form to submit an inquiry regarding a product, service, technical specification or servicing, we collect the following information that you voluntarily provide:

• Full name
• Company name
• Email address
• Phone number
• Text of your inquiry / description of your request

Purpose and legal basis: We use this information solely to respond to your inquiry, prepare a quotation, or contact you regarding technical support and business cooperation (performance of pre-contractual and contractual obligations).

B) Google Analytics (website traffic statistics)

Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to analyse how visitors use the website.

The information generated by cookies about your use of the website may include:

• IP address (in anonymised form)
• Browser and device type
• Time of visit and pages visited
• Location (city/country level)

Purpose and legal basis: We use this information in aggregated and anonymised form to improve the functionality, performance and content of our website (legitimate interest and your consent provided through cookie settings).

C) Cookies

Cookies are small text files stored on your device when you visit our website. We use:

• Necessary cookies: These enable the technical operation of the website (e.g. forms and navigation).
• Analytics cookies (Google Analytics): These help us understand how visitors interact with the website.

When you first visit our website, we inform you about the use of cookies through a cookie banner, where you can accept cookies or manage your preferences.

3. Data storage and sharing

• Sharing: We do not sell, rent or share personal data collected through our forms with third parties for marketing purposes. Data may only be shared with our technical partners (hosting and IT service providers) subject to strict contractual confidentiality obligations.
• Retention period: We retain data submitted through contact forms for as long as necessary to process your request or for the duration of our business relationship, in accordance with applicable legal requirements for the retention of business records.

4. Your data protection rights

In accordance with applicable law, you have the following rights regarding your personal data:

• Right of access: You have the right to request confirmation as to whether we process your personal data and to obtain access to that data.
• Right to rectification: You have the right to request the correction of inaccurate data or completion of incomplete data.
• Right to erasure (“right to be forgotten”): You may request that we delete your personal data from our records under certain conditions.
• Right to withdraw consent: You may withdraw your consent to data processing or change your cookie preferences at any time.

To exercise any of these rights, you can contact us by email at: office@mlinomont.rs.

5. Data security

The MLINO-MONT website uses SSL encryption (HTTPS) to ensure secure communication between your browser and our server. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

6. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will take effect on the date they are published on this website.

Last updated: August 2026.